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6/22/2026

What Should I Do When an i4.0BS Alert Occurs?
HIWIN Technical Support Provides Entry Points for 5 Major Abnormal Alert Troubleshooting Guides

When an i4.0BS alert message appears on the controller or interface, users can first identify the exact alert name shown on the screen, then directly access the corresponding troubleshooting guide via HIWIN Technical Support.

Each guide page provides an Abnormal Alert Overview and standardized troubleshooting procedures (SOPs) to help users quickly understand the meaning of the alert and take appropriate actions.

The troubleshooting guides are organized by alert type for quick reference:

• Lubrication Pressure Abnormal Alert


• Vibration Abnormal Alert


• Temperature Abnormal Alert


• Life Prediction Abnormal Alert


• Sensor Abnormal Alert


Note:

Some alert messages would indicate that certain abnormalities do not necessarily represent an immediate failure. However, if the same abnormal conditions continues to occur, users are advised to follow the troubleshooting instructions and contact the machine builder or equipment supplier for further inspection to ensure stable operation and equipment safety.

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